Privacy Policy
This privacy policy describes how Certus Operations (below Certus) processes personal data submitted on our website.
It is established in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
Certus stores the information you provide on our website to deliver the requested services and respond to your inquiries.
Your Information
The only personal data we process through our website is the information you voluntarily provide via our contact form.
Your information is stored in our email system so that Certus can contact you and respond to your questions or requests.
When you visit our website, we may also collect data that can be considered personal, such as your geographic location, device information, and IP address. This information is used to improve our IT systems and enhance the security of our website. The legal basis for this processing is Certus’ legitimate interest in improving our website and communicating with you.
All personal data is processed in accordance with GDPR and is not sold or shared with third parties.
Privacy and Security Measures
Certus uses a range of technical measures to protect your data, including controls at the facility, infrastructure, and application levels. Your data is stored in databases protected by firewalls, passwords, and other safeguards. These databases and their backups are located in secured premises and accessible only by authorized personnel.
Storage and Deletion
We retain your personal data only as long as necessary to fulfill the purposes described above or to meet legal requirements. This means retention periods may vary depending on the type of data.
Data Processors
We may occasionally engage third parties to process data on our behalf. These data processors help us maintain high standards in our services and website. In such cases, we ensure appropriate agreements are in place to protect your information.
Your Rights
You have the right to request a copy of the personal data we have about you at any time. You may also request that your data be updated, corrected, deleted, or that its processing be restricted to certain purposes. You are entitled to one free data extract per year. If you wish to exercise any of these rights, please contact us using the contact form and include “Privacy Policy” in the subject line. You also have the right to file a complaint with your local Data Protection Authority.
In Malta: Office of the Information and Data Protection Commissioner
In Sweden: Datainspektionen
Cookie Policy
Certus uses cookies on its website to improve the user experience. This privacy policy also outlines the types of cookies we use, why we use them, and how you can manage them.
What is a Cookie?
Cookies are small text files stored on your computer, phone, or tablet when you visit a website. They help the site remember your preferences and gather statistics. For example, cookies save you from having to adjust settings every time you visit. Statistical data collected via cookies is anonymous and does not contain identifiable information such as names or email addresses.
We use cookies to:
- Protect your privacy Improve user experience
- Support the development of our website
To learn more about cookies, visit www.youronlinechoices.com or www.aboutcookies.org.
Types of Cookies
Functional cookies:
Essential for the website to function properly (e.g., language settings or form usage).
Analytical cookies:
Collect anonymous statistics on site usage, such as number of visits and session duration.
How We Use Cookies Cookies on this website
Cookies are used primarily to maintain website security and enhance usability. Your consent to cookies is stored for 12 months. After that, you will be asked to consent again. Please note that we are not responsible for cookies used by third-party websites linked from our site.
Managing Cookies
You can control and delete cookies at any time. You can also configure your browser to block cookies, though this may affect the functionality of the website. To limit or block cookies on our site, use your browser’s security settings. You may also choose to be notified each time a site attempts to store a cookie.
If you wish to opt out of cookies used by Google Analytics, you can use this Google tool.
Policy Updates
This privacy policy may be updated from time to time due to changes in our website or legal requirements. We reserve the right to modify the policy at any time without prior notice. The latest version will always be available on this page, so we recommend checking it regularly. This policy was last updated on 30th June 2025.